In this fast-paced, digital world, customers appreciate a fast response to questions they may have. Answering questions immediately is one of the best things you can do for them, which is why many companies have installed a chat function on their websites. This way, browsers can get questions and inquiries answered right there on the page. According to Getvoip, “Chatbots increase agent efficiency, provide speedy answers, and can even make product recommendations. However, liv